FAQs

JYS Prop Shop FAQs

What are your minimum order requirements?

We require a minimum order of $55 from the JYS Photo Prop collection. This allows us to offer a wide variety of props while keeping costs affordable.

Do you ever run out of frames or props?

Nope! We use a print-on-demand system, so you can always find the frames or photo booth props you need. No more scrambling to find substitutes.

How fast can I get my frames and props?

We prioritize shipping, so you can expect your props to arrive quickly. Shipping costs start at $15 per order.

What size are the frames?

Most of our frames range from 30” x 48” in size, depending on the shape. Our product descriptions have the dimensions for each individual frame.

What size are the props?

Most of our props range from 8.5" to 10" in size, with the large props being roughly 12”-16” in size, depending on the shape.

What material are the props made from?

We use a sturdy 6mm PVC board for our props, making them the thickest in the industry. This ensures they're durable and can withstand even the most enthusiastic partygoers.

What material are the frames made from?

You can choose between 3mm and 6mm for our photo frames. They’re UV-printed with high-quality inks, so they all pop no matter what colors you choose.

Can I mix and match props from different themes?

Absolutely! We understand that flexibility is what everyone needs, so you can choose the exact props you need for your event. Leave the ones you don't need behind and pay only for what you use.

What is the minimum order amount for custom props?

We require a minimum order of $55 for custom photo booth props. This allows us to keep our prices competitive while offering high-quality, custom-designed products.

Do you ever run out of custom props?

Since custom props are printed on demand, we never run out! You can always design and order the exact props you need for your event.

How long does the design process take?

Our design team typically takes 2-5 business days to create your custom prop design.

Will I see my design before it's printed?

Absolutely! We send you proofs for approval before printing your props. This ensures you're happy with the final design.

Can I cancel my custom order after the design is complete?

Unfortunately, cancellations are not accepted once your custom design has been rendered. This is because significant design work goes into each prop.

How many props will I get in custom prop sets?

You can choose to get sets of 3, 4, 5, or 6 props in our custom sets.

What size are custom props available in?

You can choose to order your custom props in regular, large, or extra-large sizes.

How many revisions are included in the price?

We understand that getting your design just right is important. That's why we include two minor change requests with your initial proof. If you need additional revisions, there may be a small design fee.